LIQUORCHAT PRIVACY POLICY

Last Updated: September 23, 2025

This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the choices you have. It is incorporated into and forms part of our Terms and Conditions. For privacy-related matters, this Privacy Policy and any applicable Data Processing Addendum govern. We collect information necessary to operate, secure, and improve the LiquorChat Service, and for other purposes described here, subject to your choices and applicable law. In some cases, we may create de-identified or aggregated insights that do not identify you. We may use and disclose those insights for reporting, benchmarking, analytics, and product improvement.

1. INTRODUCTION AND BINDING EFFECT

1.1 Corporate Identity and Service Description

InStoreAdvisor Inc., a Delaware corporation ("InStoreAdvisor Inc.," “InStoreAdvisor,” "LiquorChat," "Company," "we," "us," or "our"), is the creator, owner, and operator of LiquorChat, a comprehensive artificial intelligence-powered platform specifically designed for the alcoholic beverage retail industry. This Privacy Policy describes in exhaustive detail how we collect, process, use, commercialize, and retain personal information, business data, and all other categories of information from users of the LiquorChat Service, including but not limited to our AI chatbot, SMS marketing platform, customer relationship management system, inventory optimization tools, business intelligence dashboard, and all related services, features, and functionalities (collectively, the "Service").

1.2 Binding Agreement and Terms Integration

This Privacy Policy is part of and incorporated into our Terms and Conditions. If there is a conflict between this Privacy Policy and the Terms, the Terms will govern. By using the Service, you agree to this Privacy Policy and to our data practices as described here. Where consent is required by law, we will request it, and you may withdraw it at any time. Access to core Service features is not conditioned on consent to non-essential or non-strictly-necessary tracking.

1.3 Acknowledgment of Comprehensive Data Practices

By accessing or using LiquorChat, you acknowledge and consent that we collect information reasonably necessary to provide, secure, and improve the Service, and to develop insights that support our business operations. Business Users acknowledge that all customer data collected through the Service, including but not limited to chat histories, purchase data, and marketing preferences, is owned exclusively by the Company. Business Users are allowed to download customer contact information, including names, phone numbers, and emails. Business Users receive only a limited, revocable license to access this data within the Service platform and may not export, download, or transfer such data to any external system or competing service. The Company owns Service Data such as telemetry, diagnostic, and log data, and may create and use de-identified or aggregated data that does not identify an individual or customer. We may use such aggregated or de-identified information for reporting, benchmarking, analytics, product improvement, and industry research. We do not sell personal information as that term is defined under applicable law. Where required by law, you may opt out of the sharing of data for cross-context behavioral advertising.

2. AGE RESTRICTIONS AND VERIFICATION

2.1 Absolute Minimum Age Requirement

NO PERSON UNDER TWENTY-ONE (21) YEARS OF AGE MAY ACCESS OR USE LIQUORCHAT UNDER ANY CIRCUMSTANCES.

LiquorChat is exclusively intended for adults who are at least 21 years of age or the legal drinking age in their jurisdiction, whichever is higher. We do not knowingly direct our services to, collect personal information from, or allow access by anyone under the age of 21. This age restriction is absolute, non-waivable, and applies regardless of parental consent, emancipation status, or local laws. If you are under 21, you are strictly prohibited from using LiquorChat, creating an account, or providing any personal information to us.

2.2 Comprehensive Age Verification Procedures

We may verify your age using lawful methods, including but not limited to government-issued ID validation, payment method verification, and other appropriate technologies. If biometric information (such as facial recognition or voice patterns) is collected for this purpose, we will provide clear notice and, where required by law, obtain your written consent before collection. Biometric information will be used solely for age verification, stored in encrypted form, and will never be sold, shared for advertising, or used to train artificial intelligence models. Our retention policy requires deletion of biometric data within 24 hours after verification is completed, unless a longer period is required by law or an active fraud investigation. 

2.3 Zero Tolerance for Age Misrepresentation

Any attempt to circumvent our age requirements, including providing false information, using another person's identification, or assisting minors in accessing the Service, constitutes fraud and will result in: immediate permanent termination; reporting to law enforcement authorities; cooperation with criminal prosecutions; civil litigation for damages; and coordination with other platforms to prevent future violations. We actively cooperate with law enforcement and maintain permanent records of all age verification attempts and violations.

3. GLOBAL SERVICE AVAILABILITY AND DATA PROCESSING

3.1 Global Cloud Infrastructure and Operations

LiquorChat operates on cloud-based infrastructure with servers, data centers, and processing facilities distributed globally through our cloud service providers (including but not limited to AWS, Google Cloud, Microsoft Azure, and other providers). While our company is incorporated in Delaware, United States, and our primary business operations are U.S.-based, the technical infrastructure supporting the Service spans multiple countries and jurisdictions. Data may be processed, stored, cached, or transmitted through servers located anywhere our cloud providers maintain facilities.

3.2 International Access and User Responsibilities

The Service is available for access globally, subject to the following conditions and acknowledgments:

- Governing Law: Regardless of your location or where data is processed, all use of the Service is governed exclusively by Delaware law, United States

- User Compliance: You are solely responsible for determining whether your use of the Service complies with local laws, including but not limited to data protection laws, alcohol regulations, age restrictions, and import/export controls

- Service Availability: We may restrict or block access from certain countries at our discretion, including sanctioned territories or jurisdictions with incompatible legal requirements

- Age Requirements: You must be 21 years of age

- No Local Establishment: We are not established in, and do not target users in, any country outside the United States. Any international use is at the user's initiative and risk

3.3 International Data Transfers and Processing

By using the Service from any location, you explicitly acknowledge and consent to:

- Unrestricted Global Transfer: Your data may be transferred to, processed in, and stored in any country where we or our service providers operate facilities, including countries that may not provide the same level of data protection as your home jurisdiction

- Cross-Border Processing: Data may move between multiple countries during normal Service operation, including for load balancing, backup, redundancy, and performance optimization

- No Localization Commitment: We do not commit to storing or processing data in any specific country or region, regardless of local data localization requirements

- Government Access: Your data may be subject to access by government authorities in any country where it is stored or processed, under that country's legal framework

- Commercial Use: Data may be transferred internationally for analytics, AI training, commercialization, or business development purposes

3.4 Disclaimers for International Users

If you access the Service from outside the United States:

- Legal Risk Assumption: You assume all risk of non-compliance with your local laws, including privacy, data protection, consumer protection, and alcohol-related regulations

- No Local Law Compliance: We make no representation that the Service complies with laws outside the United States and expressly disclaim any obligation to comply with non-U.S. legal requirements

- Limited Rights: You may not have the same rights as U.S. users, and local consumer protections may not apply

- Waiver of Claims: To the maximum extent permitted by applicable law, you waive any claims arising under your local data protection laws, including but not limited to GDPR, LGPD, PIPEDA, or similar frameworks

- Service Limitations: The Service may not be optimized for your location, and features may be limited or unavailable based on geographic restrictions

3.5 Jurisdiction-Specific Notices

European Economic Area/UK: We do not have an establishment in the EEA/UK. Any GDPR/UK GDPR protections provided are voluntary, may be modified at any time, and should not be construed as accepting EEA/UK jurisdiction

Data Localization Countries (China, Russia, etc.): We do not maintain local data storage in countries with data localization requirements and cannot guarantee compliance with such requirements

Sanctioned Countries: Access from countries subject to U.S. sanctions (OFAC list) is strictly prohibited and may result in legal action

Alcohol-Restricted Countries: In jurisdictions where alcohol-related services are prohibited or restricted, you are responsible for compliance and may not use alcohol-related features

3.6 Data Sovereignty and Control

Notwithstanding the global distribution of our infrastructure:

- Legal Governance: All data practices, regardless of processing location, are governed exclusively by Delaware law

- Dispute Resolution: Any disputes regarding data handling must be resolved under U.S. law in U.S. forums as specified in our Terms and Conditions

- Regulatory Inquiries: We respond only to U.S. legal process unless required by international treaties or agreements recognized by the United States

- Primary Jurisdiction: For all legal purposes, the Service is deemed to be provided from Delaware, United States, regardless of technical infrastructure location

3.7 SMS/MMS Communications

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By opting into SMS/MMS communications, you consent to receive messages from us. These may include service updates, promotional offers, and transactional information. You can opt out at any time by following the opt-out instructions in the message or contacting us at alden@intentionallycreative.com.

3.7.1 Special Note on SMS/MMS Communications

If you opt-in to receive SMS/MMS messages from us, we may collect your phone number and usage data related to these communications.

4. COMPREHENSIVE INFORMATION COLLECTION PRACTICES

4.1 Information You Provide Directly

We collect the information you choose to provide to us when using the Service. This may include the following categories:

- Account and Identity Information. Your full legal name, business name, DBA names, email addresses, phone numbers, physical addresses, date of birth, government-issued identification details, liquor license numbers, business registration details, and tax identification numbers. A Social Security Number or Employer Identification Number will only be requested and collected where required by law, regulatory compliance, or tax reporting. If collected, it will be stored with additional safeguards and subject to strict access limitations.

- Business and Operational Data. Inventory data (such as SKUs, stock levels, and product information), pricing data, margins, and markup information; supplier and distributor details; sales and transaction histories; customer lists and contact databases; employee access logs; business plans and strategies shared through the Service; and other operational or competitive intelligence you provide.

- Communication and Content. Queries, prompts, and messages submitted to our AI system; chatbot responses and conversation histories; voice recordings and transcriptions; images, videos, and uploaded files; feedback, ratings, and annotations; customer support communications; SMS and email communications; and other content you create or submit through the Service.

- Marketing and Customer Data. Customer contact details (names, phones, emails, and addresses); customer purchase histories and preferences; prospect and lead information; marketing campaign inputs and results; customer segmentation criteria; engagement metrics; and other marketing-related data.

- Financial Information. Payment card information is collected and processed securely by our third-party payment processor. We do not store full payment card numbers or CVV codes ourselves. We may collect billing addresses, limited payment details necessary for recurring billing, bank account and routing numbers (for ACH or direct deposit), transaction histories, invoice records, credit limits and terms, and financial statements you provide. Payment information may be subject to PCI-DSS compliance obligations, and we implement commercially reasonable safeguards in line with those standards.

- All customer chats, purchase histories, and engagement data submitted by Business Users become the exclusive property of Company upon collection through the Service. Business Users acknowledge they have no ownership rights to customer databases created or maintained through LiquorChat.

4.2 Information Collected Automatically

We automatically collect extensive information through sophisticated tracking technologies:

- Device and Technical Information: Complete device fingerprinting using all available methods; IP addresses (IPv4 and IPv6) and network information; MAC addresses for all network interfaces; hardware specifications and capabilities; software environment and configuration; browser details and capabilities; installed applications and plugins; font lists and system settings; timezone and locale information; and all other technical data.

- Comprehensive Usage Tracking: Every click, tap, and interaction; complete mouse movement patterns and dynamics; scroll behavior and reading patterns; keyboard dynamics and typing patterns; form interaction details; session recordings as video; heat maps and attention maps; navigation paths and user journeys; search queries and results; and all other usage data.

- Advanced Behavioral Analytics: User behavior patterns and predictions; engagement scoring and propensity models; conversion funnel analysis; cohort segmentation; anomaly detection; fraud scoring; identity resolution across devices; emotional state inference; and all derived insights.

- Location and Movement Data: GPS coordinates with maximum precision; WiFi-based positioning data; cellular tower triangulation; IP geolocation; location history and patterns; frequently visited locations; proximity to other users or businesses; and all other location data.

- Biometric and Physiological Data: Facial recognition data for age verification; voice patterns and characteristics; typing rhythm and keystroke dynamics; mouse movement biometrics; device handling patterns; and any other biometric data accessible.

4.3 Information from Third Parties

We obtain additional information from numerous third-party sources:

- Data Brokers and Enrichment Services: We may purchase and license data from commercial data brokers including Acxiom, Experian, Epsilon, Oracle, and others to enrich user profiles with demographic, psychographic, financial, and behavioral data.

- POS Integration Partners: Through our POS integrations, we receive complete transaction histories, inventory data, customer records, and business operational data spanning multiple years of historical information.

- Third-Party Tracking Services: We may utilize third-party tracking pixels, analytics services, and advertising platforms that provide additional behavioral, interest, and demographic data about users.

- Public Records and Databases: We access public records, business registrations, licensing databases, and other public sources to verify and enhance user information.

- Social Media and Online Sources: Where available, we collect publicly accessible social media information, online reviews, business listings, and other digital footprints.

4.4 SMS Message Collection and Consent

By providing your phone number, you consent to receive recurring promotional and transactional SMS messages from us, including marketing promotions, purchase-related follow-ups, personalized recommendations, product and inventory alerts, account updates, and other service-related communications. Message frequency may vary, and standard message and data rates may apply. You may opt out of receiving SMS messages at any time by replying STOP, although certain features of the Service may be unavailable if you do so. Your continued use of the Service constitutes your consent to receive such communications unless and until you opt out.

5. COMPREHENSIVE USE OF INFORMATION

5.1 Service Provision and Enhancement

We use the information we collect to operate, maintain, and improve the Service. We do not use it for other purposes without identifying a new lawful basis or, where required, obtaining your consent. Specifically, we use information for the following purposes:

- Core Service Operations. To process queries and generate AI responses; manage accounts and authentication; facilitate transactions and interactions; provide customer support; maintain Service infrastructure; ensure security and fraud prevention; and meet other operational requirements necessary to deliver the Service.

Artificial Intelligence Improvement.

FOR BUSINESS USERS: We may use Customer Content for model training and improvement as permitted under our Terms and Conditions. 

FOR CONSUMERS: We will only use personal data for model training and improvement with your explicit consent, which may include acceptance of our terms and conditions if applicable by law, which you may withdraw at any time. 

De-identified Data: We may always use de-identified or aggregated data that does not identify an individual or specific customer for AI development, reporting, benchmarking, and product enhancement.

Personalization and Optimization. To customize user experiences and recommendations; improve relevance and accuracy of responses; optimize Service performance and user interfaces; tailor features to different user segments; and provide more effective and lawful marketing or engagement where permitted.

5.2 Commercial Exploitation and Monetization

We may commercialize data by creating and sharing insights that are de-identified or aggregated so they do not identify any individual or specific customer. These insights may be used to develop industry reports, benchmarking tools, market intelligence products, trend analyses, and forecasts, and may be licensed to third parties for lawful commercial purposes.

We do not sell personal information as that term is defined by applicable privacy laws. However, some states treat certain disclosures of data for targeted advertising or analytics as a “sale” or “sharing.” Where such laws apply, you have the right to opt out of these disclosures by contacting alden@liquorchat.ai.

We may also use aggregated insights to support our own marketing, improve partner programs, and develop new product features, always subject to applicable law and your opt-out rights.

5.3 Business Intelligence and Competitive Advantage

We derive extensive intelligence from your data, including:

Market Intelligence: Understanding market trends and dynamics; identifying growth opportunities; analyzing competitive landscapes; predicting industry changes; and maintaining market leadership.

Product Development: Informing new feature development; identifying user needs and pain points; optimizing product-market fit; prioritizing development resources; and creating competitive advantages.

Strategic Planning: Supporting business decision-making; identifying expansion opportunities; optimizing pricing strategies; improving operational efficiency; and driving strategic initiatives.

5.4 Business User Data Access Restrictions

Business Users may access customer data solely through the Service interface for operational purposes. Business Users are allowed to download customer contact information, including names, phone numbers, and emails. Business Users are expressly prohibited from:

- Using automated tools to harvest customer information

- Creating independent copies of customer databases

Violation of these restrictions constitutes material breach and may result in immediate termination, legal action, and liability for damages including the commercial value of misappropriated data.

6. COMPREHENSIVE DATA SHARING AND DISCLOSURE

6.1 Commercial Data Sharing

We may share de-identified and aggregated insights derived from Service use. These insights are designed to highlight industry trends, benchmarking metrics, and market research findings, but do not disclose personal information or identify any specific business, customer, or transaction. For clarity, restrictions on Business User data access do not limit Company's rights to commercialize, share, or use customer data in aggregated or de-identified form.

Examples of recipients include industry research firms, analysts, consulting organizations, investment entities, suppliers, distributors, and brands. Any shared insights are provided in compliance with applicable privacy laws and only in forms that prevent re-identification of individual users or customers.

We do not sell personal information as defined by law, and no user’s personal data or customer lists are disclosed for commercial gain. Sharing aggregated insights allows us to support innovation, provide benchmarking value, and contribute to overall industry knowledge.

6.2 Service Provider Sharing

We may share data with extensive service providers, including:

- Technology Partners: Cloud infrastructure providers (AWS, Google Cloud, Azure); AI and machine learning platforms; analytics and business intelligence services; communication platforms (Twilio, SendGrid); payment processors; and other technology providers.

- Professional Services: Legal counsel and law firms; accounting and financial advisors; consultants and contractors; marketing agencies; and other professional service providers.

6.3 Legal and Compliance Sharing

We disclose information when legally required or permitted:

- Legal Obligations: Responding to subpoenas, court orders, and legal process; complying with law enforcement requests; meeting regulatory requirements; satisfying tax and reporting obligations; and fulfilling other legal duties.

- Rights Protection: Protecting our rights, property, and interests; enforcing Terms and Conditions; preventing fraud and security threats; defending against legal claims; and pursuing available remedies.

6.4 Business Transfer Rights

In any merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction, all data and user information become assets that may be transferred, sold, or assigned to third parties. Such a transfer includes all historical data, ownership rights, and commercialization rights. You acknowledge that data is a primary business asset and consent to such transfers.

7. DATA SECURITY MEASURES

7.1 Security Implementation

We implement industry-standard security measures to protect the information you provide. All data transmitted between you and our systems is encrypted in transit using TLS/SSL. Sensitive and regulated categories of information (such as payment details, government IDs, and authentication credentials) are encrypted at rest, and we apply encryption or equivalent safeguards to other stored data as appropriate to its sensitivity. Our additional technical controls include firewalls, intrusion detection, strict access controls, multi-factor authentication, regular security updates, and continuous monitoring.

On the administrative side, we maintain limited access on a need-to-know basis, require confidentiality agreements for personnel, conduct regular security and privacy training, maintain incident response procedures, and perform periodic audits. 

7.2 Security Limitations and Disclaimers

YOU ACKNOWLEDGE THAT: While no system is perfectly secure, we implement commercially reasonable security measures. To the maximum extent permitted by law, we disclaim liability for damages arising from unauthorized access, disclosure, or use of data.

7.3 Breach Notification

In the event of a data breach, we will comply with applicable legal requirements for notification. However, we are not liable for any damages resulting from security incidents, and our total liability is limited as specified in our Terms and Conditions.

8. USER RIGHTS AND LIMITATIONS

8.1 Extremely Limited User Rights

While certain laws may provide data rights, these rights are limited to the minimum required by law and are subject to numerous exceptions:

- Access Rights: You may request information about data we collect, but we may deny requests that: interfere with our business operations; compromise our proprietary methods; reveal competitive intelligence; affect other users' rights; or we deem burdensome.

- Correction Rights: You may request correction of demonstrably inaccurate information, but we retain all historical versions and are not required to correct derived insights or AI training data.

- Deletion Rights: We comply with applicable U.S. state privacy laws regarding access, correction, and deletion rights. While specific data, such as AI training data or aggregated insights, cannot feasibly be removed, we will honor all rights required by law.

8.2 California Privacy Rights (CCPA/CPRA)

California residents have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), subject to applicable exceptions. These include:

- Right to Know: You may request that we disclose the categories of personal information we collect, the purposes for which we collect it, the categories of sources, and the categories of third parties with whom it is shared. Proprietary insights or aggregated intelligence derived from data are not subject to this right.

- Right to Delete: You may request deletion of your personal information, subject to exceptions such as information needed to complete transactions, ensure security, comply with legal obligations, maintain internal uses reasonably aligned with your expectations, or support ongoing Service functionality.

- Right to Opt-Out of Sale or Sharing: We do not sell personal information for money. However, certain disclosures for targeted advertising or cross-context analytics may be considered “sharing” under California law. You have the right to opt out of such sharing at any time through our Privacy Center.

- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights. Please note, however, that some features of the Service require certain data uses, and functionality may be limited if you choose to restrict sharing.

9. INTERNATIONAL USERS AND DATA TRANSFERS

9.1 International Access Rights

International users may access the Service subject to:

- Acceptance that Delaware law governs exclusively

- Acknowledgment of data transfer to the United States  

- Compliance with local laws at user's sole responsibility

- Understanding that we are not a local data controller/processor

9.2 Data Transfer and Processing

While primarily U.S.-based, we may transfer data internationally for: backup and disaster recovery; development and testing; commercial partnerships; subsidiary operations; and other purposes. You consent to unlimited international transfers without safeguards.

9.3 Waiver of International Rights

You expressly waive all rights under: European GDPR; UK GDPR; Canadian PIPEDA; Brazilian LGPD; Australian Privacy Act; and all other international data protection laws. Delaware law exclusively governs all data practices.

10. COOKIES AND TRACKING TECHNOLOGIES

10.1 Comprehensive Tracking Deployment

We use extensive tracking technologies, including:

- Persistent Tracking: Permanent cookies with no expiration; evercookies regenerating when deleted; device fingerprinting surviving cookie deletion; cross-device tracking; cross-site tracking; and all other persistence methods.

- Third-Party Tracking: Third-party pixels, including Google Analytics and Ads, Meta/Facebook Pixel, LinkedIn Insight, Twitter/X Pixel, Microsoft Clarity, programmatic advertising tags, and countless other trackers.

- Advanced Techniques: Canvas fingerprinting; WebGL fingerprinting; audio context fingerprinting; battery status tracking; hardware fingerprinting; behavioral biometrics; and all technically possible tracking methods.

10.2 No Meaningful Opt-Out

While you may manage certain cookies through your browser settings, not all tracking technologies rely on cookies, and some methods (such as device fingerprinting) may persist despite cookie deletion. Certain essential tracking tools are necessary for the proper functioning of the Service and cannot be disabled. You can opt out of non-essential tracking and cross-context behavioral advertising; we honor Global Privacy Control (GPC). Essential security/operational cookies may remain. Opting out of optional tracking features may reduce functionality or limit your ability to use the Service.

11. DATA RETENTION AND PERPETUAL RIGHTS

11.1 Indefinite Retention Periods

We retain data for as long as reasonably necessary to support business operations, comply with legal and contractual obligations, or pursue legitimate commercial purposes. Certain categories of data may be maintained on extended or indefinite timelines. For example, AI training data and aggregated data may be retained indefinitely in de-identified or anonymized form, business intelligence and analytics may be maintained indefinitely to support market insights and reporting, user profile information may be retained for the duration of the user relationship plus up to ten (10) years thereafter, transaction and financial records will be retained for at least seven (7) years or longer where required by law, and other data will be retained in accordance with our business needs and applicable legal requirements.

11.2 Survival of Data Rights

Our rights to retain and use de-identified or aggregated data, and data already integrated into AI models, survive account termination or Service discontinuation. Personal information is otherwise deleted or de-identified once it is no longer needed for the purposes described in this Policy or required by law.

12. CHILDREN'S PRIVACY

12.1 Absolute Prohibition

NO PERSON UNDER 21 MAY USE LIQUORCHAT. We do not knowingly collect data from anyone under 21. If we discover underage use, we will terminate the account and take steps required by law, which may include deleting associated personal information and, where appropriate, reporting to law enforcement.

12.2 COPPA Compliance

While COPPA applies to under-13 children and our minimum age is 21, we acknowledge COPPA requirements while maintaining that our Service is absolutely prohibited for anyone under 21.

13. CHANGES TO PRIVACY POLICY

13.1 Unilateral Modification Rights

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any modifications will be effective upon posting with an updated “Last Updated” date. For material changes that affect your rights or obligations, we will provide advance notice where legally required. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Privacy Policy.

13.2 Application of Changes

We may update this Privacy Policy from time to time. We will not apply material changes to previously collected personal information in ways that materially reduce your rights without providing any legally required notice and, where applicable, obtaining your consent.

14. CONTACT INFORMATION

14.1 Privacy Inquiries

For privacy-related inquiries only:

- Email: alden@liquorchat.com
- Response Time: We aim to respond within 45 days

- Physical Mail: InStoreAdvisor Inc., 4465 East Genesee St Syracuse, NY 13214

14.2 Limitations on Communication

We may: ignore repetitive requests; require proof of identity; charge fees for excessive requests; deny requests we deem burdensome; and prioritize commercial operations over privacy requests.

15. GOVERNING LAW AND DISPUTES

15.1 Exclusive Delaware Law

This Privacy Policy is governed exclusively by the laws of the State of Delaware, without regard to conflict of law principles. All disputes arising under or related to this Policy are subject to binding arbitration in accordance with the procedures set forth in our Terms and Conditions.

15.2 Integration with Terms

This Privacy Policy is subordinate to our Terms and Conditions in all respects. The Terms and Conditions control any conflicts, and acceptance of this Policy requires acceptance of the Terms.

16. FINAL ACKNOWLEDGMENTS

By using LiquorChat, you acknowledge that:

- Service Operations: We collect information necessary to operate, secure, and improve the Service, as described in this Policy

- Data Ownership: We retain ownership of all data created through the Service, including aggregated and derived insights

- Commercial Use: We may commercialize de-identified and aggregated data for business purposes including industry research and analytics

- Your Rights: You have all privacy rights provided by applicable law, which vary by jurisdiction and user type (Consumer vs. Business User)

- Opt-Out Options: You may opt out of certain non-essential data practices (such as marketing communications and behavioral advertising); however, some data processing is essential for Service functionality. If you do not agree to essential data practices required for Service operation, your alternative is to discontinue use of the Service

- Business Model: These data practices are fundamental to providing the Service at current pricing levels, including free tiers, and enable us to offer advanced AI capabilities and industry insights

- Informed Consent: By continuing to use the Service, you accept these practices with full understanding of how your data may be used

YOUR USE OF LIQUORCHAT CONSTITUTES EXPLICIT ACCEPTANCE OF THESE COMPREHENSIVE DATA PRACTICES.

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