Terms and ConditionsLast Updated: May 17th, 2025

1. Acceptance of TermsThese Terms and Conditions ("Terms") govern your access to and use of the LiquorChat AI chatbot service, including any related websites, applications, or services (collectively, the "Service"). LiquorChat is provided by InStoreAdvisor Inc., a Delaware corporation ("Company," "we," "us," or "our"). By registering an account or otherwise accessing or using the Service, you ("you" or "User") agree to be bound by these Terms. If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" refers to both you as an individual and the entity. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THE SERVICE.

2. Changes to Terms and Service

Modification of TermsWe may revise or update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on our website or through the Service and updating the "Last Updated" date. It is your responsibility to review these Terms periodically. By continuing to use the Service after revised Terms have been posted, you agree to the updated Terms. If you do not agree with any modification, you must stop using the Service and, if applicable, cancel your account.Modification of ServiceThe Company reserves the right to modify, suspend, or discontinue the Service or any features or functionality thereof at any time, with or without notice. This includes the right to introduce new features or impose usage limits, and (if applicable in the future) to begin charging fees for elements of the Service that were previously free or change the price of existing services. We are not liable if for any reason all or any part of the Service is unavailable or modified at any time. We will endeavor to provide reasonable notice of any major changes to the Service when feasible, but we are not obligated to do so. Your continued use of the Service after any such changes constitutes acceptance of those changes.

3. Eligibility and Age Requirements

Legal CapacityYou must have the legal capacity to enter into these Terms. The Service is intended for users who are adults. You must be at least 21 years old (or the age of majority in your jurisdiction, if higher) to create an account or use the Service. The Service is not intended for and may not be used by anyone under the age required above. We reserve the right to request proof of age at any point to verify compliance.Business UseIf you use the Service on behalf of a business or other organization, you represent and warrant that you have authority to bind that organization to these Terms and to use the Service on its behalf. That organization accepts responsibility for your use of the Service and any breach of these Terms by you.Prohibited UsersYou may not use the Service if (a) you are in a country or territory embargoed or sanctioned by the United States, or are on any U.S. government list of prohibited or restricted parties; (b) you are otherwise prohibited by law from using the Service; or (c) you have previously been suspended or removed from the Service by us.

4. Account Registration and Security

Account CreationTo access certain features of LiquorChat, you will be required to create an account. When registering, you agree to provide true, accurate, current, and complete information about yourself (or your organization, if applicable) as prompted by the registration form. You also agree to update such information promptly to keep it accurate and current. Multiple accounts: You may not create more than one account for yourself or create an account for anyone other than yourself (or your organization) without permission.Account CredentialsYou are responsible for maintaining the confidentiality and security of your account login credentials (such as username and password or API keys). Do not share your account credentials with any unauthorized person or allow others to access the Service through your account. You agree to notify us immediately at hello@liquorchat.com or by phone at 607-524-9655 if you suspect any unauthorized access to or use of your account, or any other breach of security.Responsibility for Account ActivityYou are responsible for all activities that occur under your account, whether or not authorized by you. The Company will assume that any communications we receive from your account or associated credentials were made by you. If you are an organization, you are responsible for ensuring that all individuals who use the Service under your account are aware of and comply with these Terms.Security MeasuresWe employ security measures to protect the Service and your account, but we cannot guarantee absolute security. You acknowledge that any personal data or content you provide is at your own risk, except as otherwise set forth in our Privacy Policy. If you become aware of any security vulnerability or incident relating to the Service, you agree to promptly inform us.SMS CommunicationsBy providing your phone number and submitting our online form, you consent to receive SMS text messages from LiquorChat for account-related purposes. This includes verification codes, security alerts, and service updates. Consent is obtained through a web form where users must (a) enter their phone number and (b) explicitly check an opt-in box that confirms their agreement to receive SMS communications. These messages are strictly transactional in nature and are only sent to users who have provided clear, documented consent. Standard message and data rates may apply. You may opt out at any time by replying STOP to any SMS or by updating your preferences in your account settings. Opting out may affect your ability to use features that rely on SMS verification or alerts.

5. Fees and Payments

Free Service and Future ChargesAs of the Effective Date of these Terms, LiquorChat is provided to users free of charge. However, the Company reserves the right to introduce fees or paid subscription plans in the future. This may include, for example, tiered service levels, usage-based (token-based) billing, or other payment models for certain features or levels of usage. We will notify you in advance (for example, by posting on our site or contacting you via email) if any portion of the Service will require payment. You will not be charged for any Service unless you first have the opportunity to review and accept any applicable fees.Paid Plans and BillingIf you choose to subscribe to a paid tier or purchase usage credits in the future, you agree to pay all applicable fees and charges for such services, plus any applicable taxes. Fees will be clearly disclosed at the time of purchase or upgrade. You may be required to provide a valid payment method (such as a credit card) and billing information. You authorize us (and our designated payment processor) to charge your payment method for all fees incurred. All fees are in U.S. Dollars unless otherwise specified. You are responsible for any currency conversion fees or bank charges for international payments.Recurring SubscriptionsIf the Service is offered on a subscription basis, your subscription will automatically renew at the end of each billing cycle (e.g., monthly or annually) unless you cancel prior to the renewal date. You will be billed in advance of each billing period. We will inform you of any changes to subscription fees with reasonable notice, and price changes will apply at the start of the next billing period following the notice. If you do not agree to a fee change, you must cancel your subscription before the new fee takes effect; otherwise, you will be deemed to have accepted the new fee.Cancellation and RefundsYou may cancel a paid subscription or plan at any time by following the instructions in your account settings or by contacting us at hello@liquorchat.com. Unless stated otherwise in additional plan-specific terms, cancellations will take effect at the end of the current billing period, and you will retain access to the paid features until that period ends. We generally do not provide refunds or credits for partial billing periods or unused services, except where required by law or explicitly stated in a particular offer. If we terminate your account or access to the Service without cause (and you are not in breach of these Terms), we will refund any pre-paid, unused fees on a pro-rata basis. No refund will be provided if your access is terminated for cause (e.g., due to your violation of these Terms).Late PaymentsIf we introduce paid services and your payment method fails or your account becomes past due, we reserve the right to suspend or revoke your access to paid features. You agree to reimburse us for any collection costs (including reasonable attorneys' fees and legal costs) incurred in the course of enforcing your payment obligations.TaxesFees are exclusive of taxes, levies, or duties imposed by taxing authorities. You are responsible for paying any such taxes applicable to your use of the Service (excluding taxes on our income). We will charge tax when required to do so. Any withholding tax imposed by any government shall be your responsibility, and you agree to gross up payments to ensure we receive the full amount intended.

6. License Grant and Scope of Use

License to Use ServiceSubject to your compliance with these Terms and all applicable laws, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the LiquorChat Service for your own personal or internal business purposes. This license is provided solely for you to interact with the LiquorChat AI chatbot and obtain informational responses ("Output") for lawful purposes, as intended by the normal functionality of the Service. No other rights are granted except as explicitly provided in these Terms.Permitted UsesUnder this license, you may input queries, prompts, or other content ("Input") into the Service and receive Output. You may use the Output for lawful purposes in accordance with Section 8 (Intellectual Property & Ownership) and Section 9 (Output License) below. If you are a business user, you may internally use the Service and Output to assist in your business operations or to provide information to your customers (for example, using LiquorChat to help answer customer questions or to generate content suggestions), provided that in doing so you comply with all restrictions in these Terms.Proprietary NoticesYou must not remove, alter, or obscure any copyright, trademark, or other proprietary rights notices on the Service, on any software or materials downloaded or printed from the Service, or on any Output that includes such notices.Reservation of RightsAll rights not expressly granted to you are reserved by the Company and its licensors. The Service is licensed, not sold. You acquire no ownership interest in the Service, any underlying software, models, algorithms, data, or outputs, or any other intellectual property of the Company or its partners by using the Service or by downloading any related software.Accounts for EntitiesIf you create an organizational or enterprise account for multiple authorized users, each such user must be bound by these Terms, and you are responsible for their compliance. The license granted to you and your authorized users is for the sole purpose of using the Service within your organization. You may not extend the Service to individuals outside your organization without our prior written approval.

7. User Input and Privacy

User Input LicenseBy submitting any Input (such as queries, prompts, text, or other data) to the Service, you grant the Company a worldwide, royalty-free, sublicensable, transferable license to use, reproduce, process, transmit, and display your Input as necessary to (a) provide and maintain the Service; (b) generate Outputs in response to your requests; (c) otherwise fulfill any purpose for which you submit the Input; and (d) improve and develop our products and services. This license to your Input is for the limited purposes set out above; we do not claim ownership of your Input, and ownership rights in your original content remain with you or the appropriate owner.Privacy and Data UsageYou acknowledge and agree that the Company may process and store Input and Output data, including personal data included therein, in accordance with our Privacy Policy (which is incorporated herein by reference). Please do not submit any sensitive personal information (for example, Social Security numbers, credit card numbers, health information, or personal data about others) in your Inputs unless necessary, and understand that any such submission is at your own risk. While we strive to maintain the security and confidentiality of your data, we do not guarantee that the use of the Service is private or secure, and we are not liable for any unauthorized access to or disclosure of any Input, except as required by law. Consult our Privacy Policy for more details on how we handle and protect your data.No ConfidentialityExcept as set forth in our Privacy Policy, the Service is not intended for the submission of confidential information. Any Input you provide is at your own risk, and you should not expect that it will be treated as confidential. The AI model may process Inputs to generate Outputs, and in doing so, it does not distinguish between public and confidential information unless explicitly programmed to do so. If you have confidential information, do not share it via the Service. We are not responsible for any loss of confidentiality or any consequences arising from your decision to submit information through the Service.Accuracy of InputYou are solely responsible for the content and accuracy of the Input you provide. You represent and warrant that you have all necessary rights, licenses, and permissions to provide the Input to the Service and to permit the uses of the Input as contemplated by these Terms. You further represent that your Input (a) does not include any content that is illegal, defamatory, obscene, harmful, or that violates any person's rights (including intellectual property rights and privacy rights), and (b) does not include any personal data of others without proper authority or consent. We reserve the right (but have no obligation) to refuse or delete any Input that we reasonably believe violates these Terms or applicable law, or to terminate or suspend your access for any such violation.

8. Intellectual Property & Ownership

Company PropertyThe Service (including all past, present, and future versions), and all content and materials created by or for the Company and made available through the Service—such as software, code, algorithms, artificial intelligence models, prompts, documentation, website design, text, graphics, logos, trademarks (including "LiquorChat" and any related logos), service marks, videos, and other materials—are the exclusive property of the Company and/or its licensors. This includes any databases or datasets developed or used by the Service and any training data or proprietary knowledge base underlying the LiquorChat AI. These are protected by U.S. and international copyright, trademark, trade secret, patent, and other intellectual property or proprietary rights laws. Except for the limited usage rights expressly granted to you in these Terms, you acquire no ownership or other rights in our Service or any component of it. You must not use the Company's intellectual property (including our name or logos) in any manner not authorized by these Terms without our prior written consent.Output ContentSubject to the provisions of this section and Section 9 (Output License), the content generated by the Service as a result of your Input ("Output") may include text or other material. As between you and the Company, and to the extent permitted by law, we claim no copyright in the unique text-based Outputs that the LiquorChat AI generates specifically for you. With respect to such Output, our intention is to grant you the use rights described in Section 9 below. However, you acknowledge and agree that: (a) the Service may produce similar or identical outputs for other users, and no Output is to be considered exclusive to any user; (b) Outputs are generated by an AI model based on patterns in its training data and your Input, and they may inadvertently include or resemble content from third-party sources (including copyrighted or proprietary material); and (c) to the extent any Output includes content to which the Company or a third party holds intellectual property rights, those rights are not assigned to you by the Company and remain with their respective owners. In such cases, your use of that Output may require you to obtain permission from the rights holder, especially if you use it publicly or commercially. The Company expressly disclaims any liability for third-party content that may appear in Outputs, and you agree to use any Output in compliance with Section 9 and Section 10 and with all applicable laws.Third-Party AI and ServicesThe Company may utilize or integrate third-party software, services, or content in the provision of LiquorChat, including third-party AI platforms or cloud infrastructure (for example, the Service may be powered in part by artificial intelligence models or APIs provided by third parties). All rights in and to third-party technology or content belong to their respective owners. You obtain no rights in any third-party software, models, or content by virtue of using our Service. Your use of the Service is also subject to any applicable terms of use, policies, or license restrictions of those third-party providers. For example, if our Service uses an AI model provided by a third party, your activities on LiquorChat must comply with that third party's acceptable use policies and content standards. We will provide information about any relevant third-party terms within our documentation or upon request. You agree not to attempt to circumvent or violate the usage rules or license terms set by any such third-party provider. While we select and configure third-party services to support our platform, the Company is not responsible or liable for the services, outputs, or availability of third-party tools beyond our control.FeedbackWe welcome feedback, comments, and suggestions for improvements to the Service ("Feedback"). If you choose to provide Feedback, you hereby grant the Company a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable and transferable license to use, reproduce, modify, create derivative works of, publicly display, publicly perform, and distribute such Feedback, and to incorporate the Feedback into our products and services, without any obligation to you. You agree that the Company may exploit all Feedback without any restriction or compensation to you, and that all Feedback is provided by you voluntarily. Feedback will not be considered your confidential information, and we may use it on an unrestricted basis.Intellectual Property ProtectionYou agree not to challenge, or assist any challenge to, the Company's ownership of and rights in the Service, the LiquorChat AI, or any related intellectual property. You also agree to abide by all trademark guidelines and policies we may provide from time to time if you are granted written permission to use any of our marks. If you become aware of any violation of the Company's intellectual property rights (for example, any unauthorized use, copying, or access to the LiquorChat system or outputs), you must promptly notify us. We reserve the right to take legal action in the event of any infringement or misappropriation of our intellectual property or proprietary information.

9. License to Outputs and Use of Generated Content

Output License to UserWe grant you a personal, worldwide, royalty-free, non-exclusive license to use, reproduce, and create derivative works from the Outputs generated by the Service in response to your own Inputs, subject to the conditions and restrictions below. This means, in general, that you may use the AI-generated responses and content for any lawful purposes within the scope of these Terms – for example, you may save the responses for your reference, share them with others, or incorporate them into your own work or materials – provided that such use does not violate these Terms, applicable law, or the rights of any other person or entity.Conditions on Output UseThe above license is granted on the condition that you adhere to the following rules when using Outputs:No Violation of Rights or LawYou are responsible for ensuring that your use of any Output does not infringe any intellectual property rights, privacy rights, or other rights of any third party, and does not violate any law or regulation. If an Output includes content (such as a quotation, excerpt, image, or trademark) that is owned by a third party, you must have or obtain all necessary rights or permissions from the appropriate rights holder before using that portion of the Output beyond fair use or other legally permitted uses. The Company will not be liable for your use of Outputs in violation of someone else's rights.Personal and Internal Business Use; Limited External UseYou may use Outputs for your personal purposes or for internal use within your business or organization. You may also use or redistribute Outputs externally (for example, posting an AI-generated cocktail recipe on a blog, or answering a customer's question with information generated by LiquorChat) as long as such use remains in line with these Terms. However, you may not sell, license, or otherwise commercially exploit the Output as standalone content or in a manner where the primary value of the product or service being offered is the Output itself, unless you obtain explicit written permission from the Company. For example, you may not package and sell LiquorChat-generated responses as part of a content compilation, nor use the Output to create a competing AI or knowledge service (see further restrictions below).No Misrepresentation or EndorsementIf you publish or share Output content, you must not misrepresent it as human-generated or as originating from anyone other than an AI service. You should not imply that the Output is endorsed or verified by the Company or any other person or entity. We recommend (but do not require) that you attribute the content to LiquorChat or an AI source when appropriate, especially if doing so would prevent confusion. You must not state or suggest that LiquorChat's Output is official advice or information from the Company (or any other organization) on any specific subject, as we do not guarantee the accuracy of the Output.No Harmful, Illegal, or High-Risk UseYou may not use any Output in a manner that is fraudulent, illegal, defamatory, harmful, or in violation of the Acceptable Use rules in Section 10. Furthermore, you agree not to use any Output as the sole basis for making decisions of a legal, financial, medical, safety, or other critical nature without obtaining professional advice. For example, do not rely on LiquorChat's Output alone to make health decisions, legal filings, or any action that could have significant consequences. Always independently verify critical information obtained from the Service.Retention of Company RightsExcept for the license granted in this section, the Company and its licensors retain all right, title, and interest in and to the Output. In particular, if the Output includes any portions of content over which the Company or its partners hold intellectual property rights (such as certain formatted data, model-generated analyses, or text that comes from our proprietary datasets), we do not grant you ownership of such content; rather, we grant you a license to use it as part of the Output under these Terms. You may not remove or alter any watermarks, disclaimers, or notices (if any) that are embedded in an Output intended to indicate it was AI-generated or to convey other information.Competition and Model TrainingYou may not use any Output from the Service to develop, train, or improve any artificial intelligence, machine learning, or other model, algorithm, or database that competes with, is intended to replace, or serves a similar function as LiquorChat or any service offered by the Company. Likewise, you may not use the Output to build any product or service that will be made available to others if such product or service competes with or substitutes for the Service. This prohibition includes using Outputs as part of a dataset or corpus for machine learning training (except for your own internal, non-commercial research purposes). If you have a legitimate use case that might involve such activities, you must obtain our prior written consent.Disclaimer on OutputsAll Outputs are provided "AS IS" and for information purposes only. The Company makes no representation or warranty that any Output will be correct, accurate, complete, appropriate, or useful for any purpose. It is your responsibility to evaluate the content of Outputs and decide how to use or rely on them (see Section 12, Disclaimers). Under no circumstances will the Company be liable for any loss or damage caused by your reliance on any Output. Use Outputs responsibly and always consider verifying important results with independent sources.

10. Acceptable Use Policy

You agree to use LiquorChat only for lawful and appropriate purposes, and in compliance with these Terms, all applicable laws and regulations, and common standards of decency and etiquette. You are solely responsible for your conduct and your content while using the Service. By using LiquorChat, you expressly agree NOT to do any of the following, nor to assist or encourage any other person or entity to do so:

10.1. Illegal or Harmful PurposeUse the Service for any unlawful, illegal, fraudulent, or harmful purpose; or to solicit, encourage, facilitate, or promote any illegal activity (including the manufacturing of illicit substances, abuse of alcohol by minors, gambling where prohibited, violence, or any activity that could create criminal or civil liability).10.2. Violation of RightsUse the Service to upload, transmit, generate, or store any content or Outputs that infringe, misappropriate, or violate the intellectual property rights or any other rights of any person or entity; or that violate privacy rights, data protection laws, or confidentiality obligations. This includes (but is not limited to) providing Input that contains copyrighted material you do not have the right to use, or personal information about others without consent.10.3. Prohibited ContentInput into the Service any content, or use the Service to generate any content, that is defamatory, obscene, pornographic, sexually explicit, harassing, threatening, hateful, violent, abusive, or otherwise objectionable. In particular, you must not use the Service to create or disseminate content that: (a) promotes bigotry, racism, hatred, self-harm, or harm against any group or individual; (b) depicts or encourages violence or exploitation of any kind (including the exploitation of minors); (c) promotes terrorism or extremist ideologies; (d) is intended to bully, harass, or stalk anyone; or (e) is otherwise offensive or inappropriate as determined by us in our sole discretion.10.4. Misuse of AI OutputMislead any person into believing that an Output from the Service was generated by a human or by an entity other than LiquorChat if doing so would be deceptive or harmful. You must not use the Service to impersonate any person or organization, or falsely state or imply any affiliation with a person or organization. Additionally, do not use Outputs in a manner that spreads false or misleading information (for instance, using the AI to generate news articles or official-seeming advice that is factually incorrect and presenting it as truth). Always exercise discretion and include appropriate disclosures when using AI-generated content, especially in sensitive contexts.10.5. Circumvention and Unauthorized AccessInterfere with, disrupt, or attempt to circumvent the proper functioning, integrity or security of the Service or any system, network, or data connected to the Service. This includes no attempting to probe, scan, or test the vulnerability of the Service or any related system or network; no breaching or bypassing any security or authentication measures; and no interfering with or disrupting (or attempting to do so) the access of any other user, host, or network (for example, by sending a virus, overloading, flooding, spamming, or mail-bombing the Service). You agree not to use the Service in a manner that could damage, disable, or overburden our servers or networks.10.6. Reverse EngineeringAttempt to reverse engineer, decompile, disassemble, or otherwise derive or discover the source code, algorithms, architecture, or underlying components of the Service, its software, or any portion of the LiquorChat AI (except to the limited extent this prohibition is expressly prohibited by law). This means you must not attempt to obtain the model's underlying weights, training data, or any proprietary algorithm by any means. You also agree not to modify, adapt, translate, or create derivative works based on the Service except as allowed by these Terms or with our prior written permission.10.7. Automated Access and Data ExtractionUse any robot, spider, scraper, crawler, script, or other automated means or process to access, query, index, data-mine, or in any way reproduce or circumvent the navigational structure, presentation, or functionality of the Service. Automated queries or bulk extraction of Outputs or other data from the Service are strictly prohibited without our express written permission. You may not monitor or copy the Service or any content on it by using any manual or automated process other than conventional use of authorized user interfaces. Normal search engine indexing of publicly available portions of our website is permitted in accordance with our robots.txt file (if any), but any other scraping or access of the Service via automated means is prohibited. Additionally, you must not use the Service to train, or as part of, any automated system for the purposes of monitoring or analyzing the Service's functionality or performance without authorization.10.8. Misuse of OutputsUse the Service or any Output to develop or improve any competing product or service, or as noted in Section 9, to train or build any AI or machine learning model or dataset that competes with or seeks to replicate the functionality of LiquorChat. You also must not resell, rent, lease, or provide a third party with access to the Service or distribute Outputs in bulk to any third party (except as expressly permitted for internal use or incidental external use per Section 9) without our prior written consent.10.9. Regulatory and High-Risk UseUse the Service in any context that would subject the Company to regulatory compliance requirements without obtaining our prior written consent. For example, you will not use LiquorChat to process personal health information (under HIPAA) or consumer credit information (under FCRA) or any other sensitive regulated data unless you have entered into a separate agreement with us specifically permitting such use. You also agree not to use the Service in any situation where the failure of the Service could lead to death or serious bodily injury of any person, or to severe physical or environmental damage (such as operating nuclear facilities, life support, or emergency communications) – the Service is not designed or licensed for such purposes.10.10. Spam and MisconductUse the Service to transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages. You must not misuse any communication features of the Service (if any) to spam others. Also, you shall not engage in any abusive or excessive usage of the Service, such as by sending an unreasonable number of requests in a short time, in a manner that suggests an attempt to degrade the Service or bypass usage limits.10.11. Compliance with LawsUse the Service in a manner that violates any applicable law or regulation, or these Terms. You agree to comply with all export and re-export control laws and regulations applicable to your use of the Service. This means, for example, you will not export or allow the export of the Service or any Outputs to entities or individuals or countries prohibited by U.S. export law (including by providing Outputs to restricted parties or using the Service in embargoed countries).

11. Service Availability and Support

Service AvailabilityWe will use reasonable efforts to ensure that LiquorChat is available and functioning reliably, but we do not guarantee that the Service will be available at all times or without interruption. Downtime can occur for maintenance, upgrades, emergency repairs, or due to failure of telecommunications links and equipment that are beyond our control, or for other reasons. No uptime guarantee or service level is promised under these Terms. You acknowledge that access to the Service may be suspended or limited from time to time, without liability, to allow for repairs, maintenance, or updates, or may be unexpectedly interrupted due to outages or failures beyond our control.Data and BackupWhile we may back up certain data for our own operational purposes, it is your responsibility to back up and save any important information or Output you wish to retain. We do not guarantee that data (including your conversation history or any Outputs) will be stored or retrievable once generated. Certain usage (especially if not on a paid plan) may not include persistent storage of your interactions. Always export or copy any results you want to keep long-term. We are not responsible for any loss of data or content.Updates and SoftwareIf any portion of the Service requires or includes downloadable software (such as a mobile application or desktop client), the software may update automatically on your device once a new version or feature is available, subject to your device settings. We may also require you to update the software to continue using the Service. Any software component is licensed under Section 6 above and may be subject to additional license terms. You agree that we may deliver and install updates, upgrades, and additional features to improve or enhance the Service (which may change the interface, functionality or how the Service operates).SupportWe may (but are not obligated to) provide user support for the Service. Support resources (such as documentation, tutorials, or community forums) may be available online. Direct support channels (like email or phone support) may be offered especially to paid tier users if and when paid plans exist. The level of support may vary based on your plan. All support is provided on a best-effort basis, and we do not guarantee that any particular support request or issue will be resolved. You agree to use any support channels respectfully and only for legitimate support needs.Beta FeaturesFrom time to time, we may offer access to beta or experimental features or services. Any such features will be identified as beta, pilot, limited release, or by a similar designation. Beta features are provided "as is" and "as available" for testing and evaluation purposes only, may have bugs or inconsistencies, and may be modified or discontinued at any time without notice. The provisions of these Terms apply equally to your use of any beta features. We make no promises that beta features will ever be promoted to full production features, and all disclaimers and limitations of liability herein fully apply to beta features.

12. Disclaimers of Warranties

AS-IS / AS-AVAILABLE: The LiquorChat Service (including all Outputs, information, content, and materials provided via the Service) is provided on an 'AS IS' and 'AS AVAILABLE' basis to the fullest extent permitted by law. Use of the Service and any Output is at your own risk. The Company, on behalf of itself and its affiliates, licensors, and service providers, expressly disclaims all warranties, representations, and guarantees of any kind – whether express, implied, or statutory – including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties that may arise from course of dealing, course of performance, or usage of trade. No advice or information, whether oral or written, obtained by you from us or through the Service, shall create any warranty not expressly stated in these Terms.

Functionality and AccuracyThe Company does not warrant that the Service will meet your requirements or expectations, or that it will achieve any intended results. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, or that any defects or errors will be corrected. We make no guarantee of accuracy, completeness, correctness, non-duplication or uniqueness, reliability, or timeliness of any Output or information provided by the Service. LiquorChat is an AI-based system that generates responses probabilistically; thus, Outputs may be inaccurate, outdated, incomplete, or may otherwise differ from expected or desired results. You should not rely solely on LiquorChat for critical decisions or information (see Section 9 and 10 regarding limitations on using Outputs, especially for important matters).No Professional AdviceThe information and Output provided by LiquorChat are for general informational purposes only. The Service's responses do not constitute professional advice (including but not limited to legal, financial, medical, or expert advice) or any recommendation to undertake or refrain from any action. In particular, advice or suggestions related to alcoholic beverages (such as cocktail recipes, alcohol consumption, or product recommendations) are provided for informational and entertainment purposes. Always drink responsibly and consult relevant professionals or authoritative sources for guidance specific to your situation (for example, a medical professional for health-related questions, or a lawyer for legal questions). If you choose to rely on any Output, you do so at your own risk; the Company disclaims all liability for actions you take or fail to take based on information obtained from the Service.Not a Guaranteed ServiceYou understand that the Service may experience failures, downtime, errors, or security incidents. The Company does not warrant that the Service will be protected against all security threats or unauthorized access (though we strive to protect our systems). We do not warrant that any information you obtain through the Service is correct or complete, or that any data you submit will be fully secure.Third-Party MaterialsThe Service may incorporate, or Outputs may include references or links to, third-party websites, datasets, services, or materials ('Third-Party Materials'). These Third-Party Materials are not owned or controlled by the Company. We make no representations or warranties regarding Third-Party Materials, and we are not responsible for the content, accuracy, functionality, or practices of any third-party source. Inclusion of any Third-Party Materials in an Output or within the Service does not imply our endorsement or approval. If you choose to click any third-party links or use Third-Party Materials, you do so at your own risk and such use may be governed by the third party's terms and policies.Beta and Experimental TechnologiesIf you are using any beta features or if the Service is labeled as a beta or trial offering, you acknowledge that such Service is a work in progress and may contain bugs, errors, and inaccuracies. No warranties of any kind apply to beta or experimental features.Jurisdictional LimitationsSome jurisdictions do not allow the exclusion of certain warranties or conditions, so some of the above disclaimers may not fully apply to you. In such a case, any warranties required by law are limited to the shortest period and broadest scope permitted by law. You may have other rights which vary by jurisdiction, but in no event will the Company's liability for breach of any statutory warranty exceed the limitations set forth in the following section.

13. Limitation of Liability

No Indirect DamagesTo the fullest extent permitted by applicable law, in no event will the Company or its parent, subsidiaries, affiliates, licensors, service providers, or its and their respective officers, directors, managers, shareholders, employees, agents, or representatives (collectively, the 'Company Parties') be liable to you or any third party for any indirect, incidental, special, consequential, or exemplary damages whatsoever, arising out of or in connection with your use of or inability to use the Service, any decision made or action taken by you in reliance on the Service or any Output, any unauthorized access to or alteration of your transmissions or data, or any other matter relating to the Service or these Terms. This disclaimer of liability for indirect damages includes, without limitation, damages for lost profits, lost or corrupted data, lost revenue, lost business opportunities or goodwill, service interruption, computer damage, failure to transmit or receive any data, cost of substitute services, personal or bodily injury (except as prohibited by law), or emotional distress, even if we or any Company Party has been advised of the possibility of such damages and even if a remedy fails of its essential purpose.Liability CapTo the fullest extent permitted by law, the total aggregate liability of the Company and the Company Parties for any and all claims arising out of or relating to these Terms or the Service is limited to the greater of: (a) the total amount of fees, if any, that you paid to us for use of the Service in the twelve (12) months prior to the event giving rise to the liability; or (b) US $100.00 (one hundred U.S. dollars). If applicable law does not allow the limitation of liability as to a particular claim, the liability of the Company and Company Parties for that claim will be limited to the fullest extent permitted by applicable law.ReleaseTo the extent that you may, under applicable law, release or waive any right to seek damages or other relief against the Company Parties in any jurisdiction, you hereby do release the Company Parties to the maximum extent permitted by law. If you are a California resident, you waive your rights under California Civil Code §1542 (which states: 'A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in their favor at the time of executing the release and that, if known by them, would have materially affected their settlement with the debtor or released party.'). Likewise, if you are a resident of another jurisdiction with a similar statute or doctrine, you hereby waive it to the extent permitted by law.Essential TermsYou acknowledge that the disclaimers and limitations of liability set forth in Sections 12 and 13 are fundamental elements of this agreement between you and the Company. The Company's pricing and offering of the Service on the terms provided (including the potential offering of free or low-cost access) depend on these limitations. The Service would not be provided to you without such disclaimers and limitations.ExceptionsNothing in these Terms is intended to exclude or limit any condition, warranty, right or liability that may not be lawfully excluded or limited. In particular, we do not seek to exclude liability for personal injury or death caused by our gross negligence or willful misconduct, or for fraud or fraudulent misrepresentation, or any other liability that cannot by law be limited or excluded. Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, the liability of the Company and the Company Parties shall be limited in accordance with these Terms to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless the Company and the Company Parties (as defined above) from and against any and all claims, demands, lawsuits, proceedings, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees and court costs) that arise out of or relate to: (a) your use or misuse of the Service or Outputs; (b) your Input, content, or information provided through the Service; (c) your violation of any of these Terms or of any applicable law or regulation; (d) your infringement or misappropriation of any intellectual property or other rights of any third party; or (e) any fraud, negligence, or willful misconduct by you. The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations with respect to that matter), in which case you agree to cooperate with our defense of such claim. You agree not to settle any such matter without the prior written consent of the Company. We will make reasonable efforts to notify you of any claim or demand that is subject to your indemnification obligation upon becoming aware of it. This indemnification provision will survive any termination or expiration of these Terms and your use of the Service.

15. Term and Termination

TermThese Terms are effective from the date you first accept them or first use the Service (whichever is earlier) and will continue in effect until terminated by either you or the Company as set forth below. Each time you use the Service, you reaffirm your acceptance of the then-current Terms.Your Right to TerminateYou may stop using the Service at any time. You may also delete your LiquorChat account at any time if you no longer wish to use the Service. If you wish to delete your account, you should follow the account removal instructions provided in the Service interface (if available) or contact us at hello@liquorchat.com with your request. Account deletion may result in permanent loss of any associated data, Outputs, or content, so please proceed with care. If you are on a paid subscription plan and wish to terminate your subscription, you must do so according to Section 5 (Fees and Payments) to avoid future charges.Company's Right to Suspend or TerminateThe Company may suspend or terminate your access to the Service (or any portion thereof) at any time, with or without cause, with or without notice, at our sole discretion. Without limiting the foregoing, we may suspend or terminate your account or use of the Service immediately if we believe, in our sole judgment, that you have violated these Terms, or if you are engaged in illegal or improper use of the Service, or if your use of the Service could expose us to liability or adversely affect other users or the Service itself. We may also suspend or terminate the Service (in whole or part) as to all users for business or operational reasons, such as if we discontinue the Service or are legally required to shut it down.Effect of TerminationUpon any termination of these Terms or your account, your right to use the Service will immediately cease, and the license granted to you under Section 6 will terminate. You must cease all use of the Service and any of our intellectual property. We may, in our discretion, delete or block access to any data (including Outputs or conversation history) associated with your account from our servers (except to the extent we are permitted or required to retain data under our Privacy Policy or applicable law). The Company shall not be liable to you or any third party for termination of your account or access to the Service, or for the deletion of your data, provided such termination or deletion is in accordance with these Terms. If we terminate your account for a breach of these Terms or other cause, you will not be entitled to any refunds of any fees you paid (if any). If we terminate the Service or your account for convenience (without you being at fault) and you have paid fees for a subscription that has not fully elapsed, we will refund the unused portion of those fees on a pro-rata basis as of the termination date.SurvivalThe provisions of these Terms that by their nature should survive termination (including but not limited to provisions concerning Intellectual Property & Ownership (Section 8), Output License conditions (Section 9), Acceptable Use obligations (Section 10), Disclaimers (Section 12), Limitation of Liability (Section 13), Indemnification (Section 14), Dispute Resolution (Section 16), and General Provisions (Section 17)) shall survive any termination or expiration of these Terms and remain in full force and effect.No Subsequent RegistrationIf your account or access to the Service is terminated by us due to a violation of these Terms, you agree not to attempt to re-register or regain access without our express permission. We may block your email address, IP address, or other identifiers to prevent account creation or access.

16. Governing Law and Dispute Resolution

Governing Law: These Terms and any dispute arising out of or related to them or the Service will be governed by and construed in accordance with the laws of the State of Delaware, USA, without giving effect to any choice of law or conflict of law rules that would cause the application of the laws of any other jurisdiction. However, the Federal Arbitration Act, 9 U.S.C. §1 et seq. ('FAA'), will govern the interpretation and enforcement of the Arbitration Agreement below (including any question of whether a claim is subject to arbitration). If you are using the Service as a consumer residing in a jurisdiction with laws that give you mandatory consumer protections, nothing in this Governing Law section shall deprive you of the benefits of those protections and these Terms shall be read to respect such protections.

Initial Dispute ResolutionWe are committed to addressing user concerns. Most disputes can be resolved quickly and to mutual satisfaction by contacting us at hello@liquorchat.com. You agree to first attempt in good faith to resolve any claim, dispute, or controversy you may have regarding the Service or these Terms by contacting us and providing a written description of your issue, all relevant documents/information, and the proposed resolution. We will similarly in good faith attempt to resolve the dispute informally. If we are not able to resolve the dispute within 30 days from the date of your initial email detailing the dispute, then either party may pursue formal resolution as outlined below.16.1. Binding ArbitrationExcept for the exceptions stated below, you and the Company each agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Service, or to the interactions between you and the Company, shall be finally resolved by binding arbitration on an individual basis. This includes disputes about the interpretation, enforceability, applicability, or formation of this agreement to arbitrate (the 'Arbitration Agreement'), and whether a dispute is subject to arbitration, except as set forth under 'Exceptions' below. By agreeing to arbitration, you and we are each waiving the right to litigate such disputes in court before a judge or jury. You and the Company also agree that any arbitration will be conducted only on an individual basis and not in a class, consolidated, or representative action (the 'Class Action Waiver'). [See full terms for exceptions, procedures, and opt-out rights.]16.2. Venue for LitigationTo the extent that the Arbitration Agreement set forth in Section 16.1 does not apply (for example, if you timely opt out of arbitration, if a claim is exempt from arbitration, or if the arbitration clause is found unenforceable), you and the Company agree that any judicial proceeding (other than small claims actions) will be brought in the state or federal courts located in the State of Delaware, County of New Castle (or, if no state court in New Castle County has jurisdiction, the Superior Court of Delaware, or the U.S. District Court for the District of Delaware). Both you and the Company consent to venue and personal jurisdiction there, and waive any objection to litigating in that forum on the grounds of inconvenient forum or otherwise. You and the Company also each waive any right to a jury trial to the fullest extent permitted by law.

17. General Provisions

Entire Agreement: These Terms (including any documents, agreements, or policies incorporated by reference, such as our Privacy Policy and any applicable Additional Terms for certain features) constitute the entire agreement between you and the Company with respect to the Service, and supersede all prior or contemporaneous understandings, communications, or agreements, whether written or oral, regarding the same subject matter. No oral or written information or advice given by the Company, its representatives, or any third party shall create any warranty or agreement not expressly stated in these Terms. [See full terms for additional provisions on severability, waiver, assignment, relationship of parties, third-party beneficiaries, force majeure, notices, interpretation, export compliance, consumer rights, and contact information.] By using LiquorChat, you acknowledge that you have read, understood, and agreed to these Terms and that you will abide by them. Thank you for using LiquorChat. We appreciate your trust and are committed to providing you with a valuable AI chatbot service while protecting our rights and the rights of all our users under these Terms.